Privacy Policy

Royal Cans Factory Co. W.L.L. Last updated: 01-Aug-2026

Royal Cans Factory Co. W.L.L. (“we,” “us,” “our,” “the Company”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website (www.royalcans.qa) or contacting us through WhatsApp, phone, email, or any online form, you agree to the terms of this Privacy Policy.

 

  1. Information We Collect

We may collect the following types of information when you interact with us:

  • Contact information you provide directly, such as your name, company name, phone number, and email address, when you reach out to us via WhatsApp, a contact form, phone call, or email.
  • Enquiry details, such as the product or service you are interested in, quotation requests, and any messages you send us.
  • Information from advertising platforms, such as when you respond to our advertisements on Meta (Facebook/Instagram) and choose to send us a message or submit an enquiry form. In such cases, the information you provide (e.g., your enquiry details) is shared with us by the platform.
  • Technical information, such as your browser type, device information, and general usage data, if you visit our website. (See our Cookie Policy for details on any tracking technologies we use.)

We only collect information that you voluntarily provide, or that is necessary to respond to your enquiry.

 

  1. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotations for our products
  • Communicate with you regarding your order, request, or business relationship with us
  • Improve our products, services, and customer communication
  • Comply with legal and regulatory obligations in the State of Qatar
  • Where applicable, measure and improve the performance of our advertising campaigns

We do not sell your personal information to third parties.

 

  1. How We Share Your Information

We may share your information with:

  • Our internal sales and management team, to process your enquiry or quotation request
  • Service providers who assist us in operating our business (e.g., WhatsApp Business, hosting providers), who are only permitted to use your information to provide services to us
  • Legal or regulatory authorities, where required by applicable law in Qatar

We do not share your personal information with third parties for their own marketing purposes.

 

  1. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, such as responding to your enquiry, maintaining business records, or complying with legal obligations.

 

  1. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (see our Data Deletion Instructions page)
  • Withdraw consent for us to contact you

To exercise any of these rights, please contact us using the details below.

 

  1. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

  1. Children’s Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date.

 

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Royal Cans Factory Co. W.L.L.
Zone 57, Street No. 42, Building No. 5, Industrial Area
P.O. Box 92416, Doha – Qatar

Tel: +974 4437 3944
Email: info@royalcans.qa
Website: www.royalcans.qa